Shipping & delivery
Shipped within Japan from our fulfilment centre in Tokyo.
- Standard delivery
- Flat ¥550 nationwide
Dispatched within 2–4 business days of payment clearing - Express delivery
- Flat ¥880 nationwide
Next business day is the target after payment clears - Free shipping
- Orders over ¥5,000 including tax ship free by standard delivery.
Express delivery is excluded. The cart shows how much more you need to spend. - Dispatched from
- Koto-ku, Tokyo (SnowPlus Japan fulfilment centre)
- Delivery area
- Within Japan only. We do not ship overseas.
- Carrier
- Delivered by courier. We email the tracking number when we dispatch.
Notes on delivery
- Deliveries to remote islands and some regions may take longer than usual.
- Weather, traffic and peak periods can cause delays. Thank you for your understanding.
- If a parcel is returned to us because it could not be delivered, re-delivery postage is at your expense.
- Storing the product somewhere hot can cause it to leak. Please collect your parcel promptly.
Returns & exchanges
For return and exchange conditions, see Returns & exchanges and the Specified Commercial Transactions Act notice .